Refund policy

At Jawz Trading, we are committed to providing high-quality digital products. Please read this policy carefully before making a purchase.

1. Digital Products – No Refund Policy

All products sold by Jawz Trading are digital products delivered electronically. Due to the nature of digital goods, all sales are final once access has been provided or the product has been delivered.

This policy applies to all products offered by Jawz Trading, including:

  • JawzTrading™ Trading Workbook
  • Jawz Premium Trading Journal
  • Jawz Trading Cheat Sheets
  • Jawz Swing Trading Mastery (eBook)
  • Jawz Trading – Swing Trading Mastery Course

Because digital products cannot be returned after delivery, we do not offer refunds, returns, or exchanges for reasons such as:

  • Change of mind
  • Accidental purchase
  • Purchasing the wrong product
  • Lack of use after purchase
  • Dissatisfaction based on personal expectations
  • Failure to achieve desired trading results

Please review all product descriptions carefully before completing your purchase.

2. Refund Exceptions

Although all sales are generally final, we may review refund requests in the following situations:

  • You were charged multiple times for the same order.
  • You did not receive access to your purchased product.
  • The downloaded file is corrupted, defective, or cannot be opened.
  • A technical issue prevents delivery of the purchased product and cannot be resolved.

In most cases, we will first attempt to resolve the issue by providing replacement files, renewed download access, or technical assistance.

If a resolution cannot be provided, a refund may be issued at our sole discretion.

3. Requesting Assistance

If you experience a problem with your order, please contact us before initiating a chargeback or payment dispute.

To help us assist you quickly, please include:

  • Your full name
  • Order number
  • Purchase date
  • Description of the issue
  • Screenshots or supporting information (if applicable)

Refund or support requests must be submitted within 7 days of the purchase date.

We aim to respond to all inquiries within 1–2 business days.

Email: support@jawztrading.com

4. Trading Disclaimer

Trading and investing involve substantial financial risk.

All products sold by Jawz Trading are educational and informational resources only. Nothing contained in our products constitutes financial, investment, legal, or tax advice.

We do not guarantee:

  • Profits
  • Trading success
  • Specific financial outcomes
  • Future performance

Past performance does not guarantee future results. You are solely responsible for your own trading and investment decisions.

5. Chargebacks and Payment Disputes

If you experience an issue with your order, we encourage you to contact us directly before filing a chargeback with your bank or payment provider.

Fraudulent chargebacks for products that have been successfully delivered may result in:

  • Suspension of access to purchased products
  • Termination of customer accounts
  • Submission of evidence to payment processors to contest the dispute

6. Changes to This Policy

Jawz Trading reserves the right to modify or update this Refund Policy at any time without prior notice.

Any changes will become effective immediately upon posting to this page. We encourage customers to review this policy periodically before making a purchase.

7. Contact Information

If you have any questions regarding this Refund Policy, please contact us:

Email: support@jawztrading.com

Website: jawztrading.com