Privacy policy

At Jawz Trading, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you when you visit our website or purchase our products.

By accessing our website or purchasing from Jawz Trading, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or purchase a product, we may collect certain information from you.

Information You Provide Directly

This may include:

  • Full name
  • Email address
  • Billing address
  • Payment information (processed securely by our payment providers)
  • Any information you provide when contacting customer support

Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and browsing activity
  • Referring website or traffic source
  • Date and time of visits

We only collect information that is necessary to provide our services, process orders, improve user experience, and comply with legal obligations.

2. How We Use Your Information

We use your information to:

  • Process and deliver digital product purchases
  • Send order confirmations and download links
  • Provide customer support
  • Respond to inquiries and requests
  • Improve our website, products, and services
  • Analyze website traffic and performance
  • Prevent fraud and unauthorized activity
  • Comply with legal and regulatory requirements
  • Send marketing communications when you have provided consent

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Your Information

We only share your information with trusted third-party service providers that help us operate our business.

These may include:

Shopify

Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to sell products and process orders.

Payment Providers

Payment information is processed securely by providers such as:

  • Shopify Payments
  • Stripe
  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay

Jawz Trading does not store your full payment card information.

Email Service Providers

We may use third-party email platforms to send:

  • Order confirmations
  • Download instructions
  • Customer service communications
  • Marketing emails (with your consent)

Analytics Providers

We may use tools such as Google Analytics to understand how visitors use our website and improve our services.

All service providers are required to protect your information and may only use it to perform services on our behalf.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Maintain shopping cart functionality
  • Analyze website performance
  • Improve site usability
  • Deliver relevant content and promotions

Most web browsers allow you to control or disable cookies through browser settings.

Please note that disabling cookies may affect certain website features and functionality.

5. Data Retention

We retain personal information only as long as necessary to:

  • Maintain order records
  • Provide customer support
  • Comply with legal, accounting, and tax obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.

6. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to certain processing activities
  • The right to withdraw consent for marketing communications
  • The right to file a complaint with an applicable privacy regulator

To exercise any of these rights, please contact us using the information provided below.

7. Email Marketing

If you subscribe to our newsletter or choose to receive marketing communications, we may send you:

  • Product updates
  • Promotions and special offers
  • Educational trading content
  • Company announcements

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

We will not send marketing communications without your consent where required by law.

8. Third-Party Links

Our website may contain links to third-party websites, products, or services.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Jawz Trading is intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under 18 years of age. If we become aware that a child has submitted personal information to us, we will take reasonable steps to delete that information promptly.

If you believe a child has provided personal information to us, please contact us immediately.

10. Security

We take reasonable administrative, technical, and organizational measures to protect your personal information.

Our website is hosted on Shopify, which uses industry-standard security measures, including:

  • SSL encryption
  • Secure payment processing
  • Network security protections

While we strive to protect your information, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

11. International Users

Our products are available worldwide. By using our website, you understand that your information may be processed and stored in countries where our service providers operate.

We take reasonable steps to ensure that personal information remains protected regardless of where it is processed.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page with a revised effective date.

Your continued use of our website after any changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: support@jawztrading.com

Website: jawztrading.com